Agencies and EVV vendors: what partnership models actually work

Partnerships and Opportunitiesby Michael R.Mar 28, 2026209 views

A lot of vendor-agency relationships stall because expectations are unclear around rollout support, training, and post-launch accountability.

Points worth discussing:

• Pilot-first engagement versus full rollout

• Shared success metrics beyond contract signature

• Support models that match agency staffing reality

What partnership model has felt most sustainable in practice?

Replies (2)

Jennifer L.Mar 29, 2026

Trust goes up when vendors are honest about what still needs implementation work instead of pretending everything is turnkey.

David K.Mar 29, 2026

Post-launch support is where we usually decide whether a partner is worth recommending to others.